Outsourced Data Protection Officer Services
Need a DPO but don’t have the in-house resources right now? We provide independent, experienced support, acting as your official Data Protection Officer or as a trusted advisor to lead and strengthen your data protection and information governance practices.
Our Approach
Our Data Protection Officer support service is designed for small and medium-sized organisations that need practical, reliable expertise.
The service includes a core set of standard elements (outlined below), with additional support tailored to your specific needs. Every proposal is customised to reflect your size, structure, and risk profile.
Get in touch for a tailored quote… you may be surprised at how cost-effective outsourced DPO support can be.
What are the statutory requirements of a DPO?
Review and provide guidance on privacy policies, procedures and documentation relating to the processing of personal data (GDPR Article 39(1)(a))
Oversee the establishment and maintenance of the personal data processing register (the Article 30 record) (GDPR Article 39(1)(a))
Advise on the necessity for a DPIA, the manner of its implementation and outcomes (GDPR Article 39(1)(c))
Provide guidance on data breach monitoring, management, and reporting (Article 39(1)(a))
Serve as the contact point for data protection authorities for all data protection issues (Article 39(1)(d) and (e)).
Provide advice and guidance on responses to privacy rights requests from individuals (information, access, rectification, objection, erasure, data portability) (Article 38(4)).
Facilitate GDPR awareness training and the training of staff involved in data processing operations.
Monitor compliance with the GDPR (Article 39(1)(b))
What the service covers:
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As part of the service we will:
act as the named Data Protection Officer for your organisation
respond to queries from the ICO, staff or your customers with regards to Data Protection
attend any key management meetings to provide an update/report on Data Protection compliance
maintain your registration with the Information Commissioner (ICO) (however you remain liable for payment of the fee)
recommend trusted suppliers of any ‘EU representative’ services you may need for any EU related services
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As part of the service we will:
provide you with a report (annually) on the current status of your Data Protection framework
support you with annual reviews of the framework
report quarterly on the number of DPIAs, incidents, breaches, complaints etc
agree with you a set of KPI’s and KRI’s to be reported on at an agreed period
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Includes all aspects of this service, template documents for things like DPIAs etc. The full list includes:
Template DPIA and procedure
Template privacy notice structures
Template policies and procedures
Template ROPA & IAR templates
Template incident reports and procedures
Template right procedure and response letters
We’ll also use this framework to track progress, aligns risks and highlight areas for development.
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As part of the service we will;
provide staff with annual awareness training on Data Protection
provide specialist training for key roles where agreed
get involved in general awareness and guidance programmes
support the growth of a data-aware culture
provide guides, stories and other materials to support culture and key skills
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As part of the service we will:
Provide advice and guidance to staff on general queries within an agreed timeframe
Act as the Data Protection SME for reviews of Data Protection Impact Assessments (DPIAs)
Provide basic advice and guidance on any projects and initiatives (larger projects may require separate hours and rates)
Support the organisation with raising awareness and culture change with advice and guidance on content and key messages to promote
Support in the mapping out of Data Processing activities to keep registered in a central records of processing activities register (ROPA)
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As part of the service we will:
Act as the DPO for any incidents requiring DPO review and analysis
Provide you with an assessment of actions needed for any incident, including advice on reporting any breaches to the ICO
Acting as the point of contact for the ICO where agreed
Provide key leadership figures with any updates and advice/guidance on any breaches
Provide ‘lessons learned’ and reflective knowledge sharing post incident
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As part of the service we will:
Support your staff in the collating and handling of any rights requests
Advise on appropriate exemptions, their practical application and other steps needed to successfully handle the request
Act as the complaints officer for any complaints made about rights requests
Provide template wording and procedures for handling rights requests
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As part of the service we will;
handle any complaints made about how the organisation handles personal data
handle any complaints made about how the organisation handles rights requests
handle any complaints made to the Information Commissioner about the above
provide template wording and a procedure for handling complaints
It all starts with a chat to determine your circumstances and determine if you even need a full DPO or just access to expertise and assurance to help you on your journey.
“I have worked with Scott to both understand what was required for a new UK company had to do to comply with GDPR requirements. This included calls and explanations to our Hong Kong office to explain the requirements that were needed in order for us to comply and register with the ICO and World-pay. He did a great job in explaining it simply to both me and to the team whose second language was English.”
- Janice, Technology Services